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AEC-OPS Blog
The Business and Personal Payoff of Better Project Management
Facebook Twitter LinkedIn When leadership sets clear expectations and holds project teams accountable for using project management tools and processes, the payoff extends far beyond improved project outcomes. While the financial benefits are clear—fewer delays, reduced rework, and increased profitability—the impact on employee well-being is equally significant. A firm that
Why Clear Expectations and Accountability Lead to Higher Adoption
Facebook Twitter LinkedIn Leadership sets the tone for how processes and tools are adopted within a firm. But it’s not enough to invest in technology or introduce new procedures. To see meaningful adoption—especially when it comes to project management—leaders must be explicit about expectations and hold their teams accountable for
The Leadership Commitment to Planning and Process Adoption
Facebook Twitter LinkedIn In the design and construction industry, every successful project begins with a solid plan, but even the best plans can fall apart without proper execution. AEC firms understand that effective project management is critical to delivering on time, within budget, and to the client’s satisfaction. However, there’s
A Different Take on the AI Revolution
A Different Take on the AI Revolution The rapid advancement of AI technologies, such as ChatGPT, has sparked a fervent debate about the future of jobs, particularly in fields like design engineering and architecture. Some predict that AI will soon eliminate these roles, but history suggests a more nuanced view.
Over-Reliance on Tools to Solve Business Problems
In my work with company leadership, I frequently encounter dissatisfaction with current software programs and digital tools, particularly in project management and enterprise resource management (ERP). Many leaders are evaluating or considering a change in their business software, believing that new tools will solve their problems. However, a closer look
Boosting Accountability in Your Business
Boosting Accountability in Your Business: A Practical Guide Achieving accountability in a business setting is no small feat, but it’s essential for long-term success. After years of striving for this goal, I discovered that it boils down to a few key concepts. Here’s how you can improve accountability in your
What is a Fractional Chief Operating Officer
Have you been struggling to keep up with running your firm? Stuck on the hamster wheel trying to be the leader, operator, business developer and technical guru? Do you lack the time to focus on creating improvements or growth, but aren’t confident you can carry a full-time COO? You are
The Poaching Problem
Somewhere along the line, the term “poaching” became interchangeable with “recruiting” in the business landscape. This mischaracterization of the recruiting process has always bothered me. Poaching, in its intended context, is “the illegal killing or capturing of wild animals.” The implications of using this term to describe recruiting are extremely problematic. First,
Elevating Email Communication: The Power of Acknowledgment
In the fast-paced landscape of professional communication dominated by emails, there’s a simple yet often underestimated practice that has the potential to transform your interactions: acknowledging receipt. In this blog post, we’ll explore the impact of this small but significant step towards First Class Communication. The Silence Dilemma Think about
Tackling the Top Challenges for Small AEC Firms with BOSS
During my recent attendance at the CEO roundtable for small firms at the ACEC National Conference in Austin, Texas, CEOs shared their top challenges: Firm Growth Ownership Transition and Succession Planning Workforce Shortage While topics like AI, DEI, and workforce shortages dominate the industry narrative, these rankings are quite fitting
Improving Business Operations and Leadership by Design
I had a great conversation with Peter Atherton of Actions Prove in Episode 102 of The AEC Leadership Today podcast. We covered a lot of ground, from implementing Quality systems like TQM and ISO 9001 to Strategic Planning and everything in between. Perhaps the centerpiece of the conversation regarded business
Three Tips for Timely Meetings
Struggling to get meetings to start on time? Are your teams frantically running from one meeting to the next, even virtually? You are not alone! When I became CEO of full-service design and construction management firm, our meeting culture was such that people would start showing up at the top
Perfectionism & Leadership
Perfectionism can be seen as both a positive and a negative quality, depending on the context and its impact on an individual’s life. On the positive side, perfectionism can drive individuals to strive for excellence and high standards in their work, relationships, or personal endeavors. It can lead to meticulous
Why your AEC Firm needs a PMO
WHY YOUR AEC FIRM NEEDS A PMO PMO stands for Project Management Office. A PMO is a centralized department within an organization that is responsible for the standardized management of projects and project portfolios. The role of a PMO can vary greatly depending on the organization, but generally it provides
Five Things to Know Before Becoming CEO
“Congratulations! You’re out of the club.” Are you in line to be the next CEO of your AEC firm? Here are five things you should know before accepting the responsibility. #1 Congratulations! You are out of the club. Those were the words of my long-time friend and colleague the day it was announced